Case Study: Leading Social Care Provider
Project: Designing and delivering a human rights and equality workshop for a leading London-based social care provider.
Brief: To create and deliver a practical, interactive and engaging workshop to help employees understand behaviours that uphold the principles of diversity and human rights. The workshop also needed to help delegates value diversity within the workforce and understand the challenges it brings to their working lives.
The workshop would be repeated across different parts of the organisation. While the content would stay the same, the workshop needed a flexible format to make it as relevant as possible to a range of delegates – from care home staff and outreach drug and alcohol workers, to central office IT and marketing teams.
Approach: Calibre HR and Training director Tara Lloyd began by reviewing the organisation’s human rights and equality policy. She then worked with the head of HR to understand the objectives behind the course and specific issues to be tackled.
Tara then devised a practical workshop incorporating games, exercises and fun incentives to help delegates:
- Understand their own values and where they come from;
- Identify challenges in their role in relation to diversity;
- Explore views and feelings about discrimination and the legal implications;
- Appreciate different values and how they impact on behaviour.
Outcome: The workshop was well received by management and delegates. It now forms part of the organisation’s ongoing training with workshops regularly delivered in London, Manchester and the regions. A range of individuals and teams has already attended including HR, marketing, IT and administration team members, care home staff and outreach workers on alcohol and drug intervention programmes.
